Onsite Support /SLA
Phase 2 360 specializes in identifying your business needs and creating solutions that work.
We offer full on-site business risk assessments and from this base we can make informed decisions to improve and manage your existing infrastructure, by designing and implementing bespoke solutions based on your businesses needs and assessment, we can ensure both cost effective solutions that deliver and have been tried and tested in the industry too .
Turn Key Solutions (Bespoke)
Service Level Agreements (Monthly Support)
IT Infrastructure Management
Service Level Agreement
Phase 2 360 have a unique approach to our Service Level Agreements, with no one size fits all philosophy, whether you have one of our permanent on-site resources or deal through our dedicated help-desk team, our resources are always at your fingertips to deal with any situation or need fast and effectively.
Our specialist Installation teams and dedicated support technicians boast over 14 yrs experience in the installation and hardware support fields respectively, in the Corporate and SME market.
Our qualified technicians continue to update their skills and knowledge base so that we are able to deliver your bespoke, cutting edge solution that is designed to suit your needs with up to date and relevant technology.
We are always available to assist.
Our On-Site Services Include:
- Service Level Agreements (Maintenance Contracts)
- Software and Hardware Installations
- Hardware replacement and maintenance
- Network and device configuration
- Back up management
- General maintenance